DeWoolfson Frequently Asked Questions
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If I want to WASH MY PILLOWS myself, how would I do it?

While we hear of customers who have great success in washing pillows, we have many who tell us that it is extremely difficult. And it can be dangerous to your home washer. First, we do not recommend doing it at home or in an agitator machine. If the agitator tears the fabric, and the down escapes, it can block the water exhaust and overflow into your home. This is especially likely to happen with older pillows whose fabric is weakened from oils, perspiration, and age. Next, pillows tend to trap air and "balloon," causing them pop out of the top of the washer. So, we recommend washing only in a front loading commercial washer, using regular detergent. But even here, be sure that the fabric is not too old or deteriorated from body oils or weakened from age. When the pillows are wet you will smell a pungent odor. This odor is natural with all down products, and will disappear when the pillows are completely dry. Be certain to dry the pillows very thoroughly so that they don't mildew. This will take three or four hours in a large commercial dryer on medium heat. Pillows in a hot commercial dryer can easily burn so be careful. Do not leave them unattended in the dryer. Take them out and fluff regularly when drying and check for overheating. If too many pillows are placed in the dryer the hot air cannot escape and a fire is possible. Finally, the downproof ticking on good quality pillows does not want to let water pass through, nor let the oils or dust inside escape. For most people, the answer is to use a good quality pillow protector, wash and change it weekly with your laundry, and discard the pillow when its life expectancy is over.

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