DeWoolfson Frequently Asked Questions
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I am not satisfied with Customer Service. How do I go to the "top"?

If you have an unresolved problem, or if you would like to pass on some suggestions, we want to hear from you: Address your concerns or suggestions to: Richard Schaffer, President, DeWoolfson Down International, Inc. 9452 Highway 105 Banner Elk, NC 28604 USA. Our corporate offices, factory and original outlet store are located at approximately 3500 feet in the Blue Ridge Mountains of western North Carolina. From our front door we look up at 5200 foot Grandfather Mountain, the oldest mountain in North America.

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